Love, love, love Dr. Brennan!!! Most of his assistants are great also! Front desk, well sometimes you have to take the good with the bad. Dr Brennan is Wonderful!!
On a good note, Dr Brennan has been terrific with me and my kiddos from day one. He is extremely kind, empathetic, great bedside manner, and FUNNY! The best thing is...he doesn't make you feel rushed out of the room and REALLY listens. Occasionally, we have waited an hour+ at times to see him, but its typically rare.
Parent of 2 and my husband and I have been seeing Dr. Brennan for over 4 years now. If it wasn't for him we would have left the practice a long time ago. Some of his office staff are extremely rude and do not have the best organizational skills. I have had many documents/papers lost, appointment times mixed up, and multiple billing errors from his office over the last couple years. Terrible customer service!
Just contacted the office and the receptionist is unbelievably rude. Why does making an appointment have to be so difficult! :( When she answered and I explained I would be a new patient she said I needed to find out if my insurance is accepted there -- ok, I get that. I called back minuets later after doing a quick search on my providers site and said "Hi, I am the one who just called looking to make a new appointment" Her response was " I don't know who you are or what your talking about"! Worst customer service! The reviews on the Doctor seem great but unfortunately my family will never know due to her awful customer service!
A great doctor who listens well. I've have nothing nothing but good things to say.
Best family doctor out there. Have had several health issues. Dr Brennan diagnosed right on the nose every time. Takes care of most everything in his office he is very kind, empathetic, great bedside manner, genuinely kind hearted and never rushes in and out If he had to recommend a specialist they were excellent. I can't say enough positive about Dr. Brennan.
Brennan Patrick R Do is a US Doctor based in South Lyon, Michigan. Brennan Patrick R Do is located at 22024 Pontiac Trail, South Lyon, MI 48178, USA.
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