Okay I am one who loves animals and this pet store has plenty but I think it is time to voice my opinion
Order your stuff online. I usually do. Just happened to need live food for my gecko today.
2-about a month ago I was there and saw in all tanks of goldfish they were all on the bottom of the tank from what seemed to be oxygen deprivation not only were the air pumps off and not running but there was about 50-70 fish in a tank that was no more than 10 gallons probably not even I don't care if the goldfish were "feeder fish" they are still animals and deserve proper and humane conditions while they are alive
All employees are very friendly and helpful. They carried my items to the car. Very nice.
Great staff - everyone is very friendly. They did a great job and I highly recommend!
1-when I was 11 I was at this pet store and I pointed out that a hamster was dead in its cage and to add on to that when I alerted a member of the staff they simply said they'll have someone remove it and walked away the next day I went back to get something I had forgot the day prior only to see the same hamster in the cage same position everything I didn't even bother to tell anyone figureing nothing would be changed
All the employees want to help you out and they are always caring and friendly
While waiting in line, two employees stood and talked: "make sure the reptiles get fed today" like it gets forgotten often. These Pet Supplies Plus stores all have untrained employees. As long as they can stock shelves and use a cash register, animal care knowledge does not matter. How do you sell reptiles if you know nothing about them? That's how so many reptiles are kept wrong and die tortured deaths. Misinformation.
Just went here for one item. Got my 25 count of waxworms to feed my gecko. The freezer was dripping water into the mini fridge, onto the tubs of worms. I checked them more in my car. Mine were dead from being too cold. Ice had formed on some cups! They looked shocked because "we just got that order." Get a new mini fridge that works right! So they returned the waxworms and gave me 30 large crickets instead. My gecko needs food today. The kid that got my crickets put a bunch in the bag, then laid the bag on the counter and pressed all the air out, so it was flat on the crickets. Then he counted. What?! Never seen it done that way and I've been feeding crickets for 20 years! Wow. South Lyon education at work I guess.
Pet Supplies Plus is a US Pet Store based in South Lyon, Michigan. Pet Supplies Plus is located at 22381 Pontiac Trail, South Lyon, MI 48178, USA.
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